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Analysis of Implementation of Care Coordination in a Multi-level Care Provider Organization: A Need for Systems Approaches

Abstract : Better care coordination is a crucial objective to answer to the rising complexity of healthcare and the associated increase in costs. Process-based organizations is a widely recommended method for achieving this goal. In this article an initiative of implementing a care process in a French public hospital group is analyzed. The procedure to design the care process is documented and the official care process is compared to the current situation in a hospital. This analysis shows how important local parameters are in such projects. The shortcomings of the approach are identified and propositions to overcome these issues are made.
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https://hal-centralesupelec.archives-ouvertes.fr/hal-01233987
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Submitted on : Thursday, November 26, 2015 - 8:49:11 AM
Last modification on : Wednesday, July 15, 2020 - 10:36:11 AM
Long-term archiving on: : Saturday, February 27, 2016 - 11:01:02 AM

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Guillaume Lamé, Tu-Anh Duong, Marija Jankovic, Julie Stal-Le Cardinal, Oualid Jouini. Analysis of Implementation of Care Coordination in a Multi-level Care Provider Organization: A Need for Systems Approaches. International Conference on Complex Systems Design & Management, CSD&M 2015, Nov 2015, Paris, France. pp.107-118, ⟨10.1007/978-3-319-26109-6_8⟩. ⟨hal-01233987⟩

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