User simulations of different types of Appointment Scheduling and Self-Help user
Abstract
This document is a short report to accompany the prototype deliverable 3.6, due at month 30 of the CLASSiC project. The prototype focuses on user simulations which can represent different types of user, in both the Appointment Scheduling and Self-Help domains. This deliverable has been delayed to month 33 due to the time required to analyse data from WP 5 which was delivered later than planned. Publications related to this deliverable are presented in the Appendix. They are available at www.classic-project.org